Common questions

People see a psychologist for many different reasons. Some come with a specific concern, some want initial guidance or an assessment, and some use the first session to work out whether therapy feels right for them. You do not need to be certain before you book, and ongoing therapy is not always what someone needs.

The first appointment is about getting to know you, understanding what has brought you here and gathering relevant background information, such as your history, relationships and any previous experience of therapy. We talk about your goals and possible ways forward, and you have time to ask questions and decide whether it feels like the right fit.

Feeling comfortable with your psychologist matters. If something is not working, I would encourage you to tell me so we can talk about it. If you decide another practitioner would suit you better, I am happy to help you find alternatives.

No. I aim to create a warm, respectful and non-judgemental space where people feel heard and understood. Therapy is not something done to you; it is a process we work through together, at a pace that makes sense for you.

No. You do not need a diagnosis to book. To claim a Medicare rebate you need a referral, usually a Mental Health Treatment Plan from your GP, but a diagnosis is not required.

There is no typical number of sessions. Some people benefit from a relatively brief period of support, while others need longer-term therapy. We discuss this together and regularly review progress, so that the frequency and duration of therapy stay appropriate for you.

See your GP and ask for a Mental Health Treatment Plan and a referral to a psychologist. A psychiatrist can also refer, and for children a paediatrician can refer. Bring or send the referral before your first session.

Medicare rebates are processed automatically once your session is invoiced and paid, so you do not need to lodge the claim yourself.

Most private health funds offer rebates for psychology. There is no HICAPS, so you claim directly with your fund. Check your level of cover, waiting periods and any limits with your fund first.

Yes, if you are plan-managed or self-managed. The standard fee is charged and you receive a receipt to claim back from the NDIS.

An assessment helps develop a clearer understanding of a person's cognitive, developmental, learning, academic, behavioural or emotional functioning, depending on the reason for referral. It usually includes an initial consultation, standardised measures, a feedback session and a written report with recommendations.

Assessments are often referred by a paediatrician, psychiatrist, psychologist or educational specialist, but you or your child's parent or guardian can also get in touch directly to discuss what is needed.

Generally, Medicare does not provide rebates for assessments. Some private health funds may, so please check with your fund. Assessment fees depend on the duration and complexity of the referral.